Zephyr Automated Systems
Information we collect
- Contact form: if you submit the form on our homepage, we collect the name, email address, optional business type and team size, and message you provide, so we can reply to you.
- Website fonts: our pages load their fonts from Google Fonts, so your browser contacts Google's servers to fetch them, which shares your IP address with Google. We don't run advertising or analytics trackers on this website.
- Client automation data: when a business engages Zephyr to build or run an automation tool for them, we process the data required to operate that tool on their behalf — for example, names, phone numbers, email addresses, and service details of that business's own customers, only as needed to deliver the automation the client asked for.
How we use Google Workspace data
Zephyr's automation tools connect to Google services (such as Gmail and Google Sheets) using OAuth, under our clients' own Google accounts, strictly to operate the automations those clients have asked us to build — for example, sending an estimate email, or reading and writing rows in a client's own spreadsheet that tracks their customers and jobs.
Zephyr's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
- We do not use Google user data to serve advertisements.
- We do not sell Google user data, and we do not transfer it to third parties except as necessary to provide or improve the specific automation a client has asked for, to comply with the law, or as part of a merger or acquisition of Zephyr (subject to this policy continuing to apply).
- We do not allow humans to read this data except: with the account owner's affirmative consent, for security purposes (such as investigating abuse), to comply with the law, or in aggregated and anonymized form.
How we use information
- To respond to inquiries submitted through this website.
- To build, run, and support the automation tools a client has contracted us for.
- To keep our own systems secure and working correctly.
We do not sell personal information, and we do not use it for advertising.
How long we keep it
We keep information only as long as needed for the purpose it was collected — for a client engagement, that's typically the length of the engagement plus a reasonable retention period afterward for support and record-keeping. You can ask us to delete information at any time; see "Your choices" below.
Who we share it with
We use third-party service providers to run our systems — for example, Google (Gmail, Sheets), Twilio (text messaging and calling), and the cloud provider that runs each client's server (DigitalOcean). These providers process data only to deliver the service on our behalf, under their own privacy and security commitments.
Your choices
If you'd like to see what information we hold about you, correct it, or have it deleted — including revoking Zephyr's access to any connected Google account — email us and we'll take care of it.
Contact us
Questions about this policy or your information? Reach us at kevin@zephyrautomated.ca.